Comm100

Comm100
Private
Industry E-Commerce, Software
Founded 2009
Headquarters Vancouver, Canada
Area served
 Worldwide
Products Live Support Software, Email Marketing Software, Web Help Desk
Website comm100.com

Comm100 (Comm100 Network Corporation) is a provider of customer service and communication products.[1] All its products are available as a SaaS (Software as a Service).[2] The company serves over 200,000 businesses around the globe.[3]

History

The company was founded on 3 July 2009 in Vancouver, British Columbia, Canada. The first product (Comm100 Live Chat) was introduced on 5 August 2009. The company reached the 100,000 registered business users milestone in April 2011. The company's products and services were offered for free until the Christmas of 2011.[4] In May 2013, the company joined M3AAWG as a supporter.[5] Later that year, the company won a silver award in Best in Biz Awards 2013 International. [6]

Products and services

The company provides a suite of business communication tools, from customer service to marketing.[7] The two most popular products are:

Comm100 Live Chat: live support software[8] that allows users to track and chat with their website visitors in real time.[9][10]

Comm100 Email Marketing:bulk email software[11] that helps users send opt-in email newsletters to subscribers.[12][13]

The products are developed with Microsoft technologies such as ASP.NET, Microsoft SQL Server, IIS (Internet Information Services), etc.

References

  1. ↑ "Best Practices to Improve Customer Service". Independent Retailer. 14 December 2012. Retrieved 31 May 2013.
  2. ↑ Gao, Kevin; Stefania Viscusi (March 2013). "How to Manage the Risks to Your Business and Customers After Hackers Attack". Customer. 31: 20. Retrieved 31 May 2013.
  3. ↑ Mielach, David (22 March 2013). "Software Updates Can't Slow Comm100 Live Chat". Business News Daily. Retrieved 31 May 2013.
  4. ↑ Batchelor, Megan (14 October 2013). "An Interview With Kevin Gao, President And Chief Executive Officer At Comm100". CEO World.
  5. ↑ Knight, Kristina (14 May 2013). "Comm100 joins global watchdog group". BizReport.
  6. ↑ "Comm100 Named Silver Winner in Best in Biz Awards 2013 International". Best in Biz Awards International. Retrieved 4 September 2013.
  7. ↑ Gao, Kevin (March 2013). "What If Your Business Is Hacked". Information Today. 30 (3). Retrieved 31 May 2013.
  8. ↑ "2013 Best Enterprise Chat Software". TopTenReviews. Retrieved 31 May 2013.
  9. ↑ "Weekly News Roundup". 1to1 Media. 22 March 2013. Retrieved 31 May 2013.
  10. ↑ Eden, Whitney (10 January 2013). "New Product News - January 10, 2013". Information Management. Retrieved 31 May 2013.
  11. ↑ Jha, Ajit (27 September 2012). "Op-Ed: Email accounts to increase to nearly 4.1 billion by 2015". Digital Journal. Retrieved 31 May 2013.
  12. ↑ "Comm100 Launches an E-mail Wizard". Internet Retailer. 6 March 2013. Retrieved 31 May 2013.
  13. ↑ Urbanski, Al (8 March 2013). "Marketing News Bytes: March 8, 2013". Direct Marketing News. Retrieved 31 May 2013.
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