Doddle Parcels

Doddle Paddington, pictured in 2016

Doddle Parcels (Doddle Parcel Services Ltd) is a parcel store network that allows customers to send and receive parcels in their dedicated stores at railway stations, commuter hubs and university campuses around the UK.^[1]

History

Doddle launched in October 2014 as a joint venture between Network Rail and Travelex founder Lloyd Dorfman.^[2] Doddle has partnerships with over 25 retail partners including Amazon, ASOS, Missguided, River Island and New Look to extend the range of click and collect delivery options available to customers.^[3] It currently has 68 stores as of 2 October 2016, from Glasgow to Brighton.^[4]

Services

• Collections: instead of delivering a parcel to a home or business address, you can have it sent to a Doddle store and collect it at a time that's convenient for you. Most Doddle stores are open seven days a week, early until late.
• Returns: you can return items, such as online orders, at Doddle. If the item was bought from one of Doddle's retail partners, sending the return might be free of charge.
• Sends: you can send parcels within the UK and internationally at any Doddle store.^[5]

Doddle Runner

Doddle launched its Runner service in August 2015. The app based service works by customers taking a picture of the item(s) they would like to send, which are then collected by a Runner who will take care of packaging, tracking and next day, best price UK delivery. The service is currently available in central London.^[6]

Doddle Neighbour

Doddle's Neighbour service was launched in October 2015 and is currently trialled in Haywards Heath and Bromley South. As an extension of its store-based services, Doddle Neighbours allow customers to collect and send parcels from their homes.^[7]

External links

• Doddle website
• Doddle Runner app

References

1. https://www.doddle.com/
2. http://www.theguardian.com/business/2014/jun/18/network-rail-doddle-online-shoppers-pick-up-points
3. http://tamebay.com/2015/10/happy-first-birthday-doddle.html
4. "Doddle looking to expand 'Runner' and 'Neighbour' services « Post & Parcel". postandparcel.info. Retrieved 2015-10-20.
5. "Doddle - Send, collect or return parcels from the train station". www.doddle.com. Retrieved 2015-10-20.
6. "Doddle launches new "Runner" service « Post & Parcel". postandparcel.info. Retrieved 2015-10-20.
7. "Doddle will test "neighbourhood agents" model in Haywards Heath and Bromley South « Post & Parcel". postandparcel.info. Retrieved 2015-10-20.