Taibi Kahler
Taibi Kahler (born 1943) is a psychologist, author, expert interviewer, and presidential communications advisor.[1] He added the concepts of the Miniscript and Drivers[2] to Transactional analysis theory[3] and developed them into the 'Process Therapy Model' (PTM) and the 'Process Communication Model' (PCM) of human personality and communication. PTM / PCM theory was used at NASA to vet astronaut candidates for the shuttle programme and Bill Clinton used it to tailor his political speeches. PCM is a currently applied to corporate management, interpersonal communications, education,[4] and real-time analysis of call centre interactions.[5][6]
Background
Kahler developed the Personality Pattern Inventory (PPI) which has been used to profile over 800,000 people worldwide and, in 1977, received the Eric Berne Memorial Scientific Award from the International Transactional Analysis Association.[7][8] Applying Kahler's theories to the field of communications, he argues that any population can be divided into six different personality types (denoted thinker, harmoniser, persister, rebel, imaginer, promoter[9]) and that by modifying one's own communication style and technique according to the personalities of those listening, one may become a much more effective and successful communicator.[10] His work has been endorsed by both Hillary Clinton and Bill Clinton, who described him as "a genius".[11]
Authored books
- The Mastery of Management (2006), ISBN 978-0970118523
- The Process Therapy Model: The Six Personality Types with Adaptations (2008), ISBN 978-0981656502
- Transactional analysis revisited (1978), Little Rock, AR: Human Development Publications
- Process therapy in brief: the clinical application of miniscript (1979), Little Rock, Ark, Human Development Publications
- NoTAtions: A guide to TA literature (1978), with Brown, M. Dexter, Mich: Huron Valley Institute
References
- ↑ Dr. Kahler, Taibi. http://www.kahlercommunications.com/aboutTaibi.php
- ↑ http://changingminds.org/explanations/motivation/kahler_drivers/kahlers_drivers.htm
- ↑ Winners of the Eric Berne Memorial Scientific Award 1971–1987 and the Eric Berne Memorial Award 1994–2012, ITAA
- ↑ "MUSE School on PCM -". Retrieved 2015-04-11.
- ↑ Conway, Kelly (2008). "Methods and systems for determining customer hang-up during a telephonic communication between a customer and a contact center". US Patent Office.
- ↑ Steiner, Christopher (2012). “Automate This: How Algorithms Came to Rule Our World”. Penguin Group (USA) Inc., New York. ISBN 9781101572153.
- ↑ Kahler, Taibi. (1978). The annual Eric Berne memorial scientific award acceptance speech. Transactional Analysis Journal, 8(1), 2-4
- ↑ Winners of the Eric Berne Memorial Scientific Award 1971–1987 and the Eric Berne Memorial Award 1994–2012, ITAA
- ↑ Each of us has a personality structure made of the six types of personality, Kahler Communication Europe (downloaded 12 September 2014)
- ↑ Boyd, E.B. "How a Personality Test Designed to Pick Astronauts is Taking the Pain Out of Customer Support." FastCompany. December 2, 2010. http://www.fastcompany.com/1706766/how-personality-test-designed-pick-astronauts-taking-pain-out-customer-support
- ↑ "Why they like the Process Communication Model" http://www.processcommunication.eu/benefit/testimonials.htm