USA Living

USA Discounters, Ltd.
Founded 1991
Headquarters Norfolk, Virginia, United States
Area served
United States

USA Discounters, Ltd. (d/b/a USA Living[1] and Fletcher's Jewelers[2]) is an American retail company based in Norfolk, Virginia, United States. USA Discounters has been in business since 1991.[3]

History

Collection Practices

In a July 2014 article, it was reported that USA Discounters seizes the pay of more active-duty military than any other company in the country, according to Department of Defense payroll data obtained by ProPublica.[3]

USA Discounters issued a press release refuting the article, stating just "1%" of their military customers are subject to wage garnishment after all other actions are exhausted.[4][5]

Name change

In October 2014, USA Discounters announced a name change to "USA Living",[6] however the name change was a store branding change only for the "USA Discounters" and "Fletcher's Jewelers" locations and the company's official name remained the same.[7]

Bankruptcy

In August 2015, USA Discounters filed Chapter 11 bankruptcy[7] and began closing stores."[8]

Official investigations

The company has been the target of investigations and official actions by the Consumer Financial Protection Bureau,[9] the Colorado Attorney General,[10] and the North Carolina Attorney General.[11][12]

References

  1. "Customer Service". Usaliving.com. Retrieved 2016-04-09.
  2. "Fletcher's Jewelers". Fletchersjewelers.com. Retrieved 2016-04-09.
  3. 1 2 Kiel, Paul (25 July 2014). "Thank You for Your Service: How One Company Sues Soldiers Worldwide". ProPublica. The Washington Post. Retrieved 27 July 2014.
  4. "Statement by USA Discounters in Response to ProPublica Article (Press Release)". www.businesswire.com. 27 July 2014. Retrieved 27 July 2014.
  5. Kiel, Paul (28 July 2014). "USA Discounters Responds to ProPublica Article". ProPublica. The Washington Post. Retrieved 28 July 2014.
  6. Paul Kiel. "Company That Sues Soldiers Pledges Reform, Changes Name". ProPublica.
  7. 1 2 "United States Bankruptcy Court : USA Discounters Ltd" (PDF). Web.archive.org. Archived from the original on April 8, 2016. Retrieved 2016-04-09.
  8. "Company That Sued Soldiers Closes Its Stores". Msn.com. Retrieved 2016-04-09.
  9. Truman Lewis (15 August 2014). "Feds say USA Discounters scammed military consumers; refunds pending". ConsumerAffairs.
  10. "Attorney General Cynthia H. Coffman Files Second Lawsuit Against Business Targeting Military Service Members". coloradoattorneygeneral.gov. Archived from the original on 6 September 2015.
  11. Dolasinski, Amanda (2014-08-12). "USA Discounters chain under fire from NC attorney general | Stripes Okinawa". Okinawa.stripes.com. Retrieved 2016-04-09.
  12. "News Releases & Advisories". Ncdoj.gov. Retrieved 2016-04-09.
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