NetDocuments

NetDocuments
Privately Held Company
Industry Content Management, Software as a service
Founded 1998[1]
Headquarters Lehi, Utah, United States
Website www.netdocuments.com

NetDocuments is a cloud-based document and email management service that provides enterprise-level security, mobility, disaster recovery, and collaboration solutions for organizations with high data security requirements, such as law firms, financial institutions, and insurance industries. Data security and strict digital asset protection are key components of the service that allow organizations to securely store and collaborate on their documents and email. Additionally, the integrations with Microsoft Office allow for editing, drafting, searching, and version control. Extranets, secure links, and client portals provide collaboration and security to outside parties who require real-time access to relevant documents.

NetDocuments was one of the world's first true software as a service (SaaS) enterprise applications (launched in 1999) and all of its functionality can be accessed through a web browser on any device including the iPad, iPhone, and Android-based devices.

History

NetDocuments was founded in 1999 as a web-based document and email management service, delivered through SaaS, which allows for all users of the service to always be on the latest and most current version of the software through quarterly releases and upgrades. The founders of NetDocuments include the same team that developed SoftSolutions in the late 1980s. Before being bought by WordPerfect in 1994.,[2] SoftSolutions dominated the legal document and email management service industry, capturing over 50% of the market.

The company was founded by Kenneth Duncan, Alvin Tedjamulia, and Lee Duncan, a brother to Kenneth.[3] Kenneth Duncan served as CEO until 2014. NetDocuments is Ken Duncan's second document management company[4] as he founded SoftSolutions in the late 1980s and sold that to WordPerfect in 1994.[2] WordPerfect was subsequently sold to Novell which did not continue the SoftSolutions document management system but did, however, use the SoftSolutions technology in its GroupWise offering.[5]

In 2006, NetDocuments moved its primary data center to the LexisNexis headquarters and formed a distribution partnership with LexisNexis.[6] NetDocuments ended their LexisNexis distribution partnership in 2009 but continued to use the LexisNexis data center as its primary data center until 2011 when it was re-located to Arizona. Its secondary data center resides at Zions Bancorporation.

In August 2006, NetDocuments developed an integration with Salesforce.com through the Salesforce.com AppExchange.[7]

In March 2008, NetDocuments embedded Fast Search and Transfer of Microsoft into its service in order to expand its search functionality.[8]

In 2010, NetDocuments was once again named to KMWorld's 100 Companies that Matter in Knowledge Management.[9]

In July 2014, Frontier Capital announced a $25 million investment into NetDocuments.[10]

In August 2014, Matt Duncan was chosen as the new CEO, replacing his father Kenneth Duncan, who remains chairman.[3][11][12]

In January 2015, the company announced its acquisition of Recommind’s Decisiv search and enterprise email management system. The product was renamed to NetDocuments EM. The acquisition included Decisiv Email’s development team, which brought a wealth of industry knowledge to complement NetDocuments’ core service.[13]

In August 2015, NetDocuments announced a new strategic partnership with Microsoft, fully integrating the two companies’ cloud technologies, including an integration of Microsoft’s Office 365 online web apps with NetDocuments global cloud storage.[14][15]

Community

In March 2009 the company launched its ND Connect user community, which allows users to interact, provide feedback and connect with partners and integrated applications. Since then, over 30 applications have been added and NetDocuments has made a number of enhancements that were initiated via the Idea Bank.

In 2015, in an open-ended survey of 184 ILTA firms, NetDocuments was ranked in the top four of 101 legal technology vendors with exceptional customer service.[16]

Partnerships

Microsoft – August 2015 – The partnership between NetDocuments and Microsoft will fully integrate NetDocuments services with Microsoft cloud technologies, helping to transform law firm and legal department productivity in the cloud.[14]

Workshare – August 20, 2009 – The partnership between NetDocuments and Workshare enables users to integrate NetDocuments with Workshare to provide a complete document lifecycle management solution.[17]

Litéra – March 23, 2010 – The partnership between NetDocuments and Litéra enables users to integrate NetDocuments with Litéra to provide document comparison and on demand document lifecycle management.[18]

References

  1. ↑ NetDocuments – Information Archived January 17, 2010, at the Wayback Machine.
  2. 1 2 WordPerfect acquires SoftSolutions
  3. 1 2 "Bloomberg Company Snapshot". Bloomberg. Retrieved 28 October 2016.
  4. ↑ Founders of SoftSolutions Launch a New Product
  5. ↑ Feature Comparison Between GroupWise Document Management and SoftSolutions 4.1 for Windows
  6. ↑ LexisNexis and NetDocuments Join Forces
  7. ↑ NetDocuments App Added to Salesforce.com AppExchange
  8. ↑ "FAST Embeds NetDocuments SaaS". Submit Express. Retrieved 6 December 2015.
  9. ↑ McKellar, Hugh (Mar 1, 2009). "KMWorld 100 Companies That Matter in Knowledge Management". KMWorld. Retrieved 6 December 2015.
  10. ↑ "Frontier Capital Investment News". Retrieved 28 October 2016.
  11. ↑ "Legal IT Insider News". LegalLeaders Limited. 5 August 2014. Retrieved 28 October 2016.
  12. ↑ "NetDocuments names Matt Duncan as CEO, following $25M investment". SILICON SLOPES. 5 August 2014. Retrieved 28 October 2016.
  13. ↑ "Legal IT Insider News". LegalLeaders Limited. Retrieved 28 October 2016.
  14. 1 2 "NetDocuments Expands Integrated Cloud Based Technologies for the Legal and Professional Services Markets". Microsoft. Retrieved 28 October 2016.
  15. ↑ "NetDocuments and Microsoft—A Powerful Alliance". Crosspointe Consulting Group. 15 September 2015. Retrieved 28 October 2016.
  16. ↑ "Vendors That Provide Exceptional Customer Support & Service". InsideLegal. Retrieved 28 October 2016.
  17. ↑ "Workshare and Netdocuments Broaden Strategic Partnership" (Press release). San Francisco: Workshare. August 20, 2009. Archived from the original on July 9, 2012.
  18. ↑ "Litéra and NetDocuments Announce Strategic Integration Partnership" (Press release). Litera. Archived from the original on December 16, 2010.
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