Stephen Elop

Stephen Elop

Elop in 2008
Born (1963-12-31) 31 December 1963
Ancaster, Ontario, Canada
Alma mater McMaster University
Occupation Group Executive Technology, Innovation and Strategy of Telstra
Distinguished Engineering Executive in Residence of McMaster University's Faculty of Engineering
Spouse(s) Nancy Elop (1987-)
Children 5
Awards L.W. Shemilt Distinguished Engineering Alumni Award (from McMaster University)
Honorary Doctor of Science Degree (from McMaster University)

Stephen Elop (born 31 December 1963) is a Canadian businessman who works at Australian telecom company Telstra since April 2016.[1] He most recently served as the Executive Vice President of the Microsoft Devices Group business unit until 17 June 2015. In the past he had worked for Nokia as the first non-Finn CEO[2][3] and later as Executive Vice President, Devices & Services, as well as the head of the Microsoft Business Division, as the COO of Juniper Networks, as the president of worldwide field operations at Adobe Systems, in several senior positions in Macromedia and as the CIO at Boston Chicken.[4]

He is best known for his ill-fated tenure as Nokia CEO from 2010 to 2014, which included controversies such as the "burning platform" memo and the company's partnership with Microsoft, resulting in the move to Windows Phone software exclusivity. He was criticised for some of his decisions, which resulted in the company making massive losses financially and in the market.[5] As then head of the Microsoft Devices Group, Elop was in charge of Microsoft's varied product offerings including Lumia phones, Surface Pro 3, and Xbox One.[6] Since January 2016 he also has a role as Distinguished Engineering Executive in Residence within McMaster University's Faculty of Engineering, where he originally studied in the 1980s.[7]

Early life and education

Elop was born in Ancaster, Ontario, Canada,[8] as the second of three sons. His mother was a chemist, and his parents still live in suburban Ancaster.[9]

From 1981, Elop studied computer engineering and management at McMaster University, Hamilton, Ontario, graduating second in his class with a bachelor's degree in 1986. After his first year at the University, Elop wrote the user operating manual, called the Orange Book, for the campus’s new computer system.[10] During that time he helped lay 22 kilometres of Ethernet cable around campus to create one of the first Internet networks in Canada.[4][11] In 2007, McMaster's Faculty of Engineering made Elop the second L.W. Shemilt Distinguished Engineering Alumni Award winner and in 2009, he was awarded an Honorary Doctor of Science Degree by McMaster.[12]

Career

Early leadership positions

Elop was a director of consulting for Lotus Development Corporation before becoming CIO for Boston Chicken in 1992,[4][13] which filed for Chapter 11 bankruptcy in 1998.[14] In the same year, he joined Macromedia's Web/IT department[13] and worked at the company for seven years,[15] where he held several senior positions, including CEO from January 2005[16] for three months before their acquisition by Adobe Systems was announced in April 2005.[17][18]

During Elop’s tenure, Macromedia continued to deliver widely used software suites like Studio 8.[19] Based on the performance of the company during this time, Elop was able to guide the company through a successful acquisition that benefited shareholders. With an exchange of $3.4 billion in stock, the acquisition combined the companies’ document management, web publishing and online video delivery tools. It proved to be a profitable move for Macromedia shareholders. After the announcement of the agreement, Macromedia shares were valued at $41.86, notably above the then current market value of $33.45.[20][21]

He was then president of worldwide field operations at Adobe, tendering his resignation in June 2006 and leaving in December,[22] after which he was the COO of Juniper Networks for exactly one year from January 2007 – 2008.[13][23]

From January 2008 to September 2010, Elop worked for Microsoft as the head of the Business Division, responsible for the Microsoft Office and Microsoft Dynamics line of products, and as a member of the company's senior leadership team. It was during this time that Microsoft's Business Division released Office 2010.[24] He became known as an operator and a change agent because of successes at Microsoft.[25] Businessweek credited Elop with pushing Microsoft to develop cloud-based versions of the company's programs, and asserted that this helped Microsoft maintain its dominance, while holding off startups looking to disrupt its traditional business model.[26]

CEO of Nokia

In September 2010, it was announced that Elop would take Nokia's CEO position, replacing Olli-Pekka Kallasvuo, and becoming the first non-Finnish director in Nokia's history. On 11 March 2011 Nokia announced that it had paid Elop a $6 million signing bonus, "compensation for lost income from his prior employer," on top of his $1.4 million annual salary.[27]

During Elop's tenure, Nokia's stock price dropped 62%, their mobile phone market share was halved, their smartphone market share fell from 33% to 3%, and the company suffered a cumulative €4.9 billion loss.[28]

"Burning Platform" memo

After joining Nokia, Elop issued a company internal memo titled "Burning Platform"[29] which was leaked to the press.[30] The memo likened the 2010 situation of Nokia, in the smartphone market, to a person standing on a burning oil platform ("platform" being a reference to the name given to operating systems such as Symbian, Apple iOS and Google Android). By some in the media, the memo was seen as a wake-up call for Nokia,[31] whereas Nokia's Board of Directors saw the memo as act of misjudgment and Chairman Jorma Ollila gave bitter feedback for it at a board meeting.[32]

This leaked memo coined a term Elop effect.

The Windows Phone strategy

In February 2011, Elop officially announced the new strategy for Nokia, which included the discontinuation of both of their in-house mobile operating systems, shifting its smartphone strategy to Microsoft's Windows Phone. The phase-out of Symbian was to be carried out during the following years, expecting it to be finalized by 2016, but actually finished in January 2014, and plans for any MeeGo devices beyond the Nokia N9 were scrapped. The first Nokia Windows Phone smartphone shipped in November 2011, the Nokia Lumia 800, was made in the form of a device design identically similar (only an additional camera button was added) to the Nokia N9, the first MeeGo mobile.

The N9 was a huge critical success, with some implying that it was the best device that the company created. However Elop stuck with the Microsoft deal, saying that MeeGo development will not continue even with the N9's success, a move that was widely criticised.[33]

In an interview held late 2012, Elop stated the reason for switching to Windows instead of Android: "the single most important word is 'differentiation'. Entering the Android environment late, we knew we would have a hard time differentiating."[34] However, at the time Nokia had already begun reweighing its options and at Mobile World Congress held in February 2014 Stephen Elop took stage to unveil Nokia's first Android Phone, Nokia X.[35]

During his tenure, Elop faced vocal criticism from both industry specialists and employees.[36][37][38] In 2011, Elop announced that some 11,000 employees would have to be laid off as part of a plan to "restructure" Nokia's business, and in June 2012 it was announced that further 10,000 layoffs were in order and that several facilities would have to be closed down due to budget cuts.[39][40] Some critics, especially in Finland, started to speculate that Elop could be a trojan horse, whose mission was to prepare Nokia for a future acquisition by Microsoft.[36][41][42][43][44] When confronted with the theory by an anonymous attendee of the 2011 Mobile World Congress, Elop denied the speculation stating, "The obvious answer is, no. But however, I am very sensitive to the perception and awkwardness of that situation. We made sure that the entire management team was involved in the process [...] everyone on the management team believed this was the right decision," referring to Nokia's adoption of Microsoft's Windows Phone operating system.[44][45]

In the book The Decline and Fall of Nokia, author David J. Cord firmly rejects the idea that Elop was a Trojan Horse. He claims that all of Elop's decisions were logical when they were made, and he also cites the testimony of other Nokia executives who were part of those decision-making processes.[46]

Acquisition by Microsoft

In May 2013, after the two years that he had been granted for the transition to the Windows Phone platform, Elop was pressed by Nokia's shareholders about the lack of results compared to the competitors and the insufficient sales figures to secure the company's survival. During the annual general meeting, several shareholders voiced that they were running out of patience with Elop's efforts in putting Nokia back to the smartphone race. Elop replied that there was no turning back on his decision of adopting Windows Phone, while some analysts criticized Elop for closing doors to alternative strategies and going all-in with Microsoft's operating system. Some analysts speculated that Nokia had already lost the smartphone race to Samsung and Apple, and that if they were to regain their position in the market, it would have to be by means of low-end devices such as the Asha.[47]

In June 2013, it was reported that Microsoft had been to advanced talks for buying Nokia, but the negotiations had faltered over price and worries about Nokia's slumping market position.[48] As of June 2013, Nokia's mobile phone market share had fallen from 23%[49] to 15%, their smartphone market share gone from 32.6%[50] to 3.3%,[51] and their stock value dropped by 85% since Elop's takeover.[52] On 3 September 2013, it was announced that Microsoft had agreed to buy Nokia's mobile phone and devices business for 5.4 billion euros (US$7.2bn; £4.6bn) and that Elop would stand down as Nokia's CEO to become Executive Vice President of the Microsoft Devices Group business unit.[53][54] Elop was said to bring a unique set of skills back to Microsoft, given his varied leadership experience and proven ability to manage products and divisions at the company (i.e. Microsoft Office).[55] Nokia's devices and services business would ultimately become Microsoft Mobile in April 2014.[56]

Bonus controversy

Controversy arose around Elop receiving a €18.8 million bonus after Nokia sold its mobile phone business to Microsoft and he stepped down as the CEO.[57][58] The controversy was further fueled after it was revealed that his contract had been revised on the same day as the deal was announced.[59] Moreover, the chairman of Nokia's Board of Directors gave initially incorrect information about the contract to the public, and had to correct his statements later.[60] Shortly before his departure from Nokia, Elop had filed for divorce, which he also cited as a reason to reject a renegotiation of the controversial bonus.[61] He claimed he couldn't afford a reduction of the payoff because his wife would demand half of it.[62] Elop also enjoyed a preferential tax status in Finland, a 35% fixed-rate income tax irrespective of the size of income, while typical tax payers in Finland pay a progressive income tax.[63] Approximately 70% of the bonus costs were absorbed by Microsoft during the acquisition, the majority of which came in the form of accelerated stock awards.[64]

Criticism spread to politics, with Prime Minister of Finland Jyrki Katainen telling Finnish television that the payoff was "quite outrageous", and that is cannot be justified given the country's difficult economic times. Jutta Urpilainen, the minister of finance, wrote on her blog "In addition to the general toxic atmosphere, it [the payoff] may be a threat to social harmony".[65]

Microsoft Devices Group

In 2014, Elop returned to Microsoft as executive vice president of the Microsoft Devices Group.[66] From that point, Elop focused on the team’s “mandate to help people do more”[6] and their interest in "[putting] the entirety of the Microsoft experience in people's hands." Some major developments from the group included new Nokia, and later Microsoft-branded Lumia smartphones,[67] the launch of new products including Microsoft HoloLens[68] and the Microsoft Band,[69] and the spin out of Nokia MixRadio[70] to Japan's Line Corporation.

On 17 June 2015, Elop was laid off from his position at Microsoft as part of massive job cuts in the Microsoft Devices Group. According to Microsoft CEO Satya Nadella, "Stephen and I have agreed that now is the right time for him to retire from Microsoft. I regret the loss of leadership that this represents, and look forward to seeing where his next destination will be."[71]

Telstra

On 16 March 2016, Australia's largest telecommuinications provider Telstra announced, controversially that Elop would be joining the company in a newly created position as Group Executive Technology, Innovation and Strategy.[72][73][74]

Personal life

In his spare time, Elop is an avid recreational pilot.

In August 2013 he filed for divorce from his wife of 26 years, Nancy Elop from Wyoming, Ontario who he first met when studying at McMaster. They have five children: triplet girls, an adopted Chinese girl, and a boy.[17][75] Shortly after the divorce, Elop listed for sale his US$5 million mansion in Redmond, Washington which he purchased in 2008 and lived in with his family.[76]

References

  1. ↑ http://www.bloomberg.com/news/articles/2016-03-16/telstra-hires-former-nokia-optus-executives-in-technology-push
  2. ↑ "Nokian Kallasvuo sai potkut, seuraaja Microsoftilta". Helsingin Sanomat (in Finnish). 10 September 2010.
  3. ↑ "Nokian toimitusjohtaja vaihtuu". Kauppalehti (in Finnish). 10 September 2010.
  4. 1 2 3 "Stephen Elop's profile". LinkedIn. Retrieved 10 September 2010.
  5. ↑ http://www.hs.fi/talous/a1378174919563
  6. 1 2 Nicole Lee. "Stephen Elop wants to put the 'entirety of the Microsoft experience' in your hands". Engadget. AOL.
  7. ↑ Monique Beech (26 January 2016). "Tech sector veteran Stephen Elop assumes new advisory role at McMaster".
  8. ↑ "Bio: Stephen Elop". Bloomberg Businessweek. 25 June 2009. Retrieved 10 September 2010.
  9. ↑ http://www.theglobeandmail.com/report-on-business/careers/careers-leadership/stephen-elop-putting-nokia-back-in-the-race/article534292/?page=all
  10. ↑ "Stephen Elop: Putting Nokia back in the race". The Globe and Mail.
  11. ↑ "Stephen Elop's Nokia Adventure". Bloomberg Businessweek. 2 June 2011. Retrieved 2 June 2011.
  12. ↑ "McMaster Alumni Community - Stephen Elop '86". mcmaster.ca.
  13. 1 2 3 "Who is Microsoft's new business division leader, Stephen Elop?". ComputerWorld. 11 January 2008.
  14. ↑ "A Chicken Autopsy". Fool.com. 7 October 1998.
  15. ↑ "Stephen Elop". CrunchBase. Retrieved 17 February 2011.
  16. ↑ "Macromedia Names Stephen Elop Chief Executive Officer; Rob Burgess Continues As Chairman". adobe.com. Macromedia. 19 January 2005. Retrieved 17 February 2011.
  17. 1 2 ""Kenraali" Elop astuu Nokian johtoon". Helsingin Sanomat (in Finnish). 10 September 2010.
  18. ↑ "How will Stephen Elop fare at Microsoft?". ComputerWorld. 11 January 2008. Retrieved 17 February 2011.
  19. ↑ "Macromedia Unveils Studio 8: "A Huge Leap Forward," Says CEO Stephen Elop - DevOps Summit". sys-con.com.
  20. ↑ "Adobe to buy Macromedia for $3.4 billion". Macworld. 18 April 2005.
  21. ↑ PATRICK SEITZ. "Macromedia-Adobe: A Digital Experience; Deal Awaits Final OKs; Merger would unite the Acrobat and Flash wares that make, share content". Investor's Business Daily.
  22. ↑ "Adobe Announces Resignation of President, Worldwide Field Operations". adobe.com. Adobe Systems. 15 June 2006. Retrieved 30 January 2012.
  23. ↑ "Microsoft beware: Stephen Elop is a flight risk". SiliconBeat. 11 January 2008. Retrieved 17 February 2011.
  24. ↑ "Microsoft's big gamble with free Office". CNET. 1 April 2010. Retrieved 21 November 2011.
  25. ↑ "Can Stephen Elop Fix Nokia?". Fortune.
  26. ↑ "The pros and cons of making Stephen Elop Microsoft's next CEO". Yahoo News. 6 September 2013.
  27. ↑ "Nokia pays big bucks for Elop: Former Microsoft executive receives $6M signing bonus". GeekWire. 11 March 2011. Retrieved 11 March 2011.
  28. ↑ Cord, David (April 2014). The Decline and Fall of Nokia. Schildts & Söderströms. p. 277. ISBN 978-951-52-3320-2.
  29. ↑ Elop, Stephen (2 September 2011). "Full Text: Nokia CEO Stephen Elop's 'Burning Platform' Memo". TechEurope. The Wall Street Journal. Retrieved 28 September 2011.
  30. ↑ Zieler, Chris. "Nokia CEO Stephen Elop rallies troops in brutally honest 'burning platform' memo? (update: it's real!)". Engadget. Retrieved 10 December 2012.
  31. ↑ "Nokia's burning platform". BBC Online. BBC. 9 February 2011. Retrieved 21 November 2011.
  32. ↑ Miettinen, Anssi (29 September 2013). "Mies, joka teki myyjän työn". Helsingin Sanomat.
  33. ↑ http://blog.gsmarena.com/nokia-will-not-return-to-meego-even-if-n9-turns-out-to-be-a-hit-says-stephen-elop/
  34. ↑ Cheng, Roger (18 December 2012). "Nokia on the edge: Inside an icon's fight for survival". CNET. CBS Interactive. Retrieved 3 September 2013.
  35. ↑ Grundberg, Sven (24 February 2014). "Nokia Unveils Its First Android Phone". The Wall Street Journal. Dow Jones & Company. Retrieved 12 June 2014.
  36. 1 2 Hänninen, Jyri (3 September 2013). "Oliko Stephen Elop vain Microsoftin myyrä?". Helsingin Sanomat (in Finnish). Retrieved 26 September 2013.
  37. ↑ Garside, Juliette (1 April 2013). "Nokia's Stephen Elop: 'It's a point of disruption'". The Guardian. Retrieved 28 September 2013.
  38. ↑ Chapman, Matthew (5 July 2012). "Former Apple Exec Jean-Louis Gassée: Nokia Should Fire CEO Stephen Elop". International Business Times. Retrieved 26 September 2013.
  39. ↑ "Nokia CEO admits failure to foresee fast-changing industry". The Inquirer. 18 June 2012.
  40. ↑ "Nokia plans 10,000 layoffs, cuts second-quarter outlook". CNET. CBS Interactive. 14 June 2012.
  41. ↑ "Nokia workers ask, is chief executive a Microsoft mole?". GlobalPost.
  42. ↑ "Nokia CEO Denies Being Trojan Horse, Another Former Microsoft Exec Appointed". DailyTech.
  43. ↑ "Nokia Consultant Says Stephen Elop, Windows Phone A Monumental Mistake". AppAdvice.
  44. 1 2 "Nokia employees still worried that Elop is a Microsoft mole". winrumors.com.
  45. ↑ "Nokia CEO Elop Denies Being "Trojan Horse" For Microsoft". Business Insider. 13 February 2011.
  46. ↑ Cord, David (April 2014). The Decline and Fall of Nokia. Helsinki: Schildts & Söderströms. pp. 283–286. ISBN 978-951-52-3320-2.
  47. ↑ "Nokia investors tell CEO their patience running thin". Reuters. Thomson Reuters. 7 May 2013.
  48. ↑ Terlep, Sharon; Berman, Dennis K.; Ovide, Shira (19 June 2013). "Microsoft Explored Deal for Nokia". The Wall Street Journal. Dow Jones & Company. Retrieved 20 June 2013.
  49. ↑ "Gartner Says Worldwide Smartphone Sales Soared in Fourth Quarter of 2011 With 47 Percent Growth". Gartner.
  50. ↑ Alvaro Guzman (9 February 2011). "Mobile sales soar as Nokia share falls". IT Pro. Dennis Publishing. Retrieved 14 September 2013.
  51. ↑ "Microsoft Corporation (MSFT): Can Microsoft Turn Things Around?". Seeking Alpha. 27 August 2013. Retrieved 14 September 2013.
  52. ↑ "Nokia's 'CEO Stephen Elop' Experiment Fails". Yahoo! Finance. 31 May 2013.
  53. ↑ "Microsoft to buy Nokia phones unit". BBC Online. BBC. 9 March 2013.
  54. ↑ "Microsoft to acquire Nokia's devices & services business, license Nokia's patents and mapping services". News. Microsoft. 3 September 2013. Retrieved 3 September 2013.
  55. ↑ Peter Burrows. "Nokia's Stephen Elop, Microsoft CEO Front-Runner". Businessweek.com.
  56. ↑ "The death of Nokia and the rise of 'Microsoft Mobile'". gmanetwork.com. 22 April 2014.
  57. ↑ "Nokia boss Elop to make €18.8m from Microsoft deal". YLE News. 19 September 2013. Retrieved 28 September 2013.
  58. ↑ Kuittinen, Tero (24 September 2013). "Finnish media: Nokia pleads with Elop to accept smaller bonus – Elop claims he needs full $25M for his divorce". BGR. Retrieved 28 September 2013.
  59. ↑ "New Nokia twist - Elop's contract revised same day as Microsoft deal". YLE News. 24 September 2013. Retrieved 28 September 2013.
  60. ↑ Pietiläinen, Tuomo; Tyynysniemi, Matti (24 September 2013). "Nokia antoi väärää tietoa Stephen Elopin toimitusjohtajasopimuksesta". Helsingin Sanomat (in Finnish). Retrieved 26 September 2013.
  61. ↑ "HS: Nokia and Elop discuss smaller golden handshake package". YLE News. 25 September 2013. Retrieved 28 September 2013.
  62. ↑ http://www.ibtimes.co.uk/nokia-payoff-elop-stephen-mobile-phone-microsoft-509030
  63. ↑ "Elop enjoyed preferential tax status in Finland". YLE News. 20 September 2013. Retrieved 28 September 2013.
  64. ↑ "Finnish fury over Elop's €18.8m award". Financial Times.
  65. ↑ http://www.ft.com/cms/s/529a62c6-22fb-11e3-86d6-00144feab7de,Authorised=false.html?siteedition=us&_i_location=http%3A%2F%2Fwww.ft.com%2Fcms%2Fs%2F0%2F529a62c6-22fb-11e3-86d6-00144feab7de.html%3Fsiteedition%3Duk&_i_referer=&classification=conditional_standard&iab=barrier-app
  66. ↑ "Microsoft's First Non-Nokia Lumia Device Coming Nov. 11". PCMAG.
  67. ↑ "Microsoft Lumia reveals how Windows phones will look WITHOUT Nokia branding - Daily Mail Online". Mail Online.
  68. ↑ "Project HoloLens: Our Exclusive Hands-On With Microsoft's Holographic Goggles". WIRED. 21 January 2015.
  69. ↑ piercedavid. "Microsoft's health revolution is here, starting with a $199 fitness tracker". The Verge. Vox Media.
  70. ↑ Steve O'Hear. "Microsoft Spinning Out Nokia MixRadio". TechCrunch. AOL.
  71. ↑ "Text: Microsoft CEO Satya Nadella's Email to Employees on Changes". wsj.com. 17 June 2015.
  72. ↑ "Telstra Group Executive Appointments Letter" (PDF). 16 March 2016. Retrieved 16 March 2016.
  73. ↑ http://www.smh.com.au/business/cbd/12b-down-and-counting-telstras-andy-penn-hires-nokias-burning-man-stephen-elop-20160316-gnk907.html
  74. ↑ http://www.mobileworldlive.com/asia/asia-news/telstra-appoints-elop-as-technology-chief/
  75. ↑ http://www.theglobeandmail.com/report-on-business/careers/careers-leadership/stephen-elop-putting-nokia-back-in-the-race/article534292/?page=all
  76. ↑ http://www.realtor.com/news/celebrity-real-estate/ex-nokia-ceo-stephen-elop-selling-seattle-mansion/
Business positions
Preceded by
Olli-Pekka Kallasvuo		 Nokia Corporation CEO
2010–2013 		Succeeded by
Risto Siilasmaa
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